Refund policy
This policy applies to eligible purchases made through:
30-Day Return Period
Eligible returns must generally be requested within:
30 days after delivery
Return Conditions
Products must generally be:
- Unworn
- Unused
- Unwashed
- Unaltered
- In original condition
- Free from stains or odors
- Returned with original packaging where applicable
Return Request
Contact:
Please provide:
- Order number
- Email used for purchase
- Product information
- Reason for return
Return Shipping
Customer Responsibility
Customers generally pay return shipping for:
- Change of mind
- Size issues
- Fit issues
- Color preference
Sgabank Responsibility
Sgabank covers reasonable return costs when products are:
- Damaged
- Defective
- Incorrect
- Significantly different from the order
Restocking Fee
Sgabank does not charge a restocking fee.
Refund Processing
After the return is received and approved:
Refunds are processed within:
4–7 business days
Refunds are issued to the original payment method.
Your bank or payment provider may require additional processing time.
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